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19A016 System Analyst
 

System Analyst 
We are looking for a System Analyst within Japan ITID team. The objective is lead on-site desktop support team and support end user systems. The individual will be responsible for the quality of user support and continous improvement for user experience including VIP users, trading floor users and guests.
And he or she expected to lead Global, regional and local end user system related projects management, take strategic decisions, and manage stakeholder expectations. He/she will be expected to lead desktop team with limited supervision, demonstrating the capability and willingness to exercise independent initiative in pro-actively overcoming obstacles to success, dealing with uncertainly and changing circumstances, such as interdependencies, opportunities and risks. Further, the individual will be expected to adopt a flexible approach to work, and with an outstanding level of professionalism and conduct.
This role also focuses on process management to satisfy regulator requirement to keep bank end user system safe and available.
He or she will be first line of defense for the desktop support area, so the person is expected to identify opportunities and potential risk(s).
The person expected to take necessary escalation and action with minimum duration.
 
 




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